Shipping Policy

Last Updated: June 2026

At VerdoraHome, we are committed to delivering your orders safely and efficiently so you can begin enhancing your botanical living space as soon as possible.

This Shipping Policy explains our shipping procedures, estimated delivery times, and customer responsibilities.

1. Shipping Coverage

VerdoraHome proudly offers worldwide shipping.

We work with trusted logistics partners and fulfillment providers to deliver products to customers across numerous countries and regions.

Availability may vary depending on local shipping restrictions.

2. Free Worldwide Shipping

We are pleased to offer Free Worldwide Shipping on all eligible orders.

No minimum purchase is required unless otherwise stated during promotional events.

Shipping fees, where applicable, will be clearly displayed during checkout.

3. Order Processing

Orders are generally processed within 1–3 business days.

Processing may include:

Order verification

Inventory confirmation

Quality checks

Packaging preparation

Carrier scheduling

Orders are not processed on weekends or public holidays.

4. Estimated Delivery Times

Estimated delivery times typically range from:

7–10 Business Days

Please note that delivery estimates are not guaranteed.

Actual delivery may vary depending on:

Destination country

Customs clearance procedures

Weather conditions

Carrier operations

Seasonal demand

Remote delivery locations

5. Tracking Information

When available, customers will receive shipping confirmation and tracking details.

Tracking updates may require several days to appear after shipment.

Some destinations may provide limited tracking visibility depending on local carrier capabilities.

6. Customs and Import Duties

International orders may be subject to customs procedures.

Customers are responsible for complying with local import regulations.

Where applicable, customs authorities may assess:

Import taxes

VAT

Duties

Administrative fees

These charges are determined by local authorities and are outside VerdoraHome's control.

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Incorrect addresses may result in:

Delivery delays

Returned packages

Additional shipping expenses

Lost shipments

VerdoraHome cannot guarantee successful delivery when incorrect information has been provided.

8. Undeliverable Packages

Packages returned due to:

Incorrect address

Failed delivery attempts

Refused delivery

Unclaimed shipments

may require additional handling before reshipment or refund evaluation.

9. Lost Packages

If a shipment appears lost, customers should contact us promptly.

We will work with carriers to investigate the issue.

Resolution may include:

Replacement shipment

Refund

Store credit

Alternative solution based on carrier findings

10. Damaged Deliveries

If your package arrives damaged, please contact us within a reasonable period after delivery.

Supporting photographs may be requested.

Our team will review each case individually and provide an appropriate resolution.

11. Delayed Deliveries

While we strive to meet estimated timelines, delays may occur.

VerdoraHome is not responsible for delays caused by:

Customs inspections

Weather events

Transportation disruptions

Carrier issues

Public emergencies

Government actions

12. Multiple Shipments

Depending on inventory availability and warehouse locations, items within the same order may be shipped separately.

Customers may receive multiple tracking numbers.

13. Risk of Loss

Ownership and responsibility for products transfer upon successful delivery by the carrier.

Customers should ensure packages can be received securely at the designated delivery address.

14. Policy Updates

VerdoraHome reserves the right to modify this Shipping Policy at any time.

Changes become effective immediately upon publication on our website.

15. Contact Us

VerdoraHome

32 Belle St
Bedford, NS
Canada

Email: support@VerdoraHome.store

Phone: 1 (902) 452-0505

Thank you for choosing VerdoraHome. We appreciate the opportunity to be part of your journey toward creating a more beautiful and naturally inspired home.